Delivery
Free Standard Delivery When you Spend £100! (UK mainland only) - standard service.
UK Charges are for each address you require us to deliver to.
Standard postage: £5.50.
Express/timed delivery: £15.00 (Hand engraving does not offer this service).
If you require Express/timed delivery please call or from your basket add a note for us with your instructions. You can then proceed to place your order online. BFPOs, Northern Ireland, The Highlands, Eire and the Islands including the Channel Islands, Scottish Islands, and the IOM, USA may attract higher charges due to the weight of the consignment. International deliveries will be charged by weight and destination. We will advise you of any extra-ordinary charges prior to dispatch.
Please note that due to a rise in missing deliveries overseas, at present we do not supply overseas destinations other than those mentioned above. However, we will consider individual orders of a material nature - please send us an email with your requirements.
Delivery speed
Our standard postage / free postage service is a 2-4 business day from despatch. This service requires a signature.
Our express postage service is a 1 business day from despatch. This service is not available on items being hand engraved. This service requires a signature.
Please note orders placed after midday on Friday will not be shipped until the following Monday.
Express service
Next working day delivery, only available on orders received before 12pm and assuming item is in stock.
Unfortunately Express Delivery is not available for engraved items.
Engraving and delivery speeds
Please be aware that any item that requires engraving will have a slower delivery time.
For items that can be done via a machine engraver this will usually be delivered 7-10 days from despatch from our warehouse.
For items that need to be hand engraved this will usually be delivered 1-2 weeks from despatch from our warehouse. Our express service is not available on products that require hand engraving.
Out of stock items
All delivery times are subject to stock being available in our warehouse. Where we need to order your item from our suppliers, delays will be expected and we will contact you to advise.
Buying for a gift, or for a certain date
If you require a product for a particular date we recommend checking with us before you order, or noting this requirement in the notes of the order so our staff can see this requirement before confirming. We will always try to accommodate urgent orders however there may be times when this is just not possible.
Returns
Our returns policy is included in our Terms & Conditions.