Delivery
Most of our orders are shipped the same day as we receive them excluding weekends and bank holidays where they will be sent on the next business day. Orders are sent via Evri on a next day service. Please note any orders placed after 12 midday will be shipped the following day due to the collection times of our couriers.
Free Next Day Delivery When you Spend £50 (UK mainland only). All orders require a signature with delivery. Deliveries will be attempted 3 times before they are returned to us. Delivery costs for sending orders out a second time will be charged to the customer.
Standard postage: £5.50 for orders under £50.
UK Charges are for each address you require us to deliver to.
Please note that due to a rise in missing deliveries overseas, at present we do not supply overseas destinations other than those mentioned above. However, we will consider individual orders of a material nature - please send us an email with your requirements.
Delivery speed
Our standard postage / free postage service is a next day / 2 business days despatch. This service requires a signature.
Please note orders placed after midday on Friday will not be shipped until the following Monday. Please note any orders placed after 12 midday will be shipped the following day due to the collection times of our couriers.
Engraving and delivery speeds
Please be aware that any item that requires engraving will have a slower delivery time.
For items that can be done via a machine engraver this will usually be delivered 4-5 days from despatch from our warehouse.
For items that need to be hand engraved this will usually be delivered 7-10 days from despatch from our warehouse. Our express service is not available on products that require hand engraving.
Please note any orders placed after 12 midday will be shipped the following day due to the collection times of our couriers.
Out of stock items
All delivery times are subject to stock being available in our warehouse. Where we need to order your item from our suppliers, delays will be expected and we will contact you to advise.
Buying for a gift, or for a certain date
If you require a product for a particular date we recommend checking with us before you order, or noting this requirement in the notes of the order so our staff can see this requirement before confirming. We will always try to accommodate urgent orders however there may be times when this is just not possible.
Returns
Our returns policy is included in our Terms & Conditions.